Thank you for choosing Light Velucia for your lighting needs. Please review our payment policy outlined below before making a purchase.
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Payment Methods: We currently accept payments via PayPal only. PayPal offers a secure and convenient method for completing your transactions on our website.
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Currency: All transactions on our website are processed in USD.
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Payment Process: Upon selecting the desired items for purchase and proceeding to checkout, you will be redirected to the PayPal payment gateway to complete your transaction. Please ensure that you provide accurate billing and shipping information to avoid any delays in processing your order.
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Order Confirmation: Once your payment is successfully processed through PayPal, you will receive an order confirmation email from us. This email will serve as confirmation that your order has been received and is being processed.
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Payment Security: Your security is our top priority. PayPal employs industry-leading encryption and security measures to safeguard your payment information. Rest assured that your transaction details are protected throughout the payment process.
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Order Cancellation: Should you wish to cancel your order, please contact us immediately. Orders can only be canceled prior to shipment. Once an order has been shipped, it cannot be canceled, and our standard return policy will apply.
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Payment Disputes: In the event of any payment disputes or discrepancies, please reach out to our customer support team at support@lightvelucia.com for assistance. We are committed to resolving any issues promptly and ensuring your satisfaction.
By completing a purchase on our website, you acknowledge and agree to abide by the terms outlined in this payment policy.
We appreciate your cooperation and understanding. Should you have any questions or concerns regarding our payment policy, please don't hesitate to contact us.
