About Us
Company Overview
At LightVelucia, we focus on bringing the art of lighting into every home and commercial space. The company mainly sells offline, and has quickly established a good reputation in the market with its deep understanding of the lighting industry and strict control of quality.
As market demand and customer shopping habits change, we realize that we must keep pace with the times in order to provide better services to our customers. Therefore, we decisively transformed our business to online and completely abandoned the traditional offline sales model. This transformation not only enables us to reach a wider customer base, but also allows us to provide high-quality lighting products at more competitive prices.
Our online platform is not only a sales channel, but also a window to showcase our passion for lighting design. Through this platform, we provide customers with a richer selection of products, from modern simplicity to classic retro, each product is carefully designed to meet the personalized needs of different customers.
In addition, we have our own production plant, which enables us to control the quality of products from the source and flexibly respond to market changes and customer needs. Whether it is a standard product or a custom lighting solution, we strive for perfection to ensure that every product shipped meets our high standards.
In order to ensure that our designs are always at the forefront of fashion, we have established partnerships with top designers in many countries around the world. This global design concept enables our products to not only meet the aesthetic standards of the international market, but also meet the diverse needs of customers from all over the world.
At LightVelucia, we not only sell lamps, but also hope to bring customers a unique lighting experience through our products and improve their quality of life. We firmly believe that lighting is not only to illuminate space, but also to create atmosphere, express personality and light up every moment in life.
Our Story
At LightVelucia, our story begins with a deep love for lighting design. Many years ago, we started as a small lighting store, focusing on offline sales, serving local families and businesses. With our persistent pursuit of details and keen insight into customer needs, we quickly stood out in the competitive market and won the trust of many loyal customers.
However, with the changes in the market environment and the rapid development of Internet technology, we gradually realized that the traditional offline sales model can no longer meet the needs of modern consumers. Consumers want more choices, more convenient shopping experience, and more transparent prices. So, we made a bold decision: to fully transform to an online sales model.
This decision was not easy, because it meant that we had to completely change the way we operated in the past and build a brand new online brand from scratch. But we firmly believed that this would bring more value to our customers. Through the online platform, we can break through geographical restrictions and bring our carefully designed lamps to customers around the world.
In order to ensure the high quality and diversity of our products during this transformation, we also made a key decision during the transformation: to build our own production factory. This not only enables us to strictly control every link in the production process, but also enables us to quickly respond to market demand and launch more new products that meet customer preferences.
At the same time, we have carried out extensive cooperation with designers from all over the world. They bring diversified design concepts and integrate the essence of different cultures into our products, making our lamps not only lighting tools, but also a combination of art and culture.
Today, although we have completely bid farewell to offline sales, our original intention has never changed: to provide customers with high-quality, creative and reasonably priced lighting products to help them create a warm, comfortable and personalized living space. Behind every lamp is our passion for design, commitment to quality and sincerity to customers.
The story of LightVelucia continues, and we look forward to continuing to bring you light and beauty in the years to come.
Why Choose Us
We are committed to providing customers with excellent lighting solutions with high quality, innovative design and reasonable price. Whether you are looking for a simple and stylish chandelier or need a customized lamp to light up your space, we can meet your needs.
We provide a wide and diverse range of lighting products to meet the individual needs and unique tastes of different customers. We know that every space is unique, so we provide a variety of customization services to make your lighting solution more personalized.
We know that the quality and innovative design of our products are important to our customers. To ensure that every lamp can meet our high standards, we proudly own and operate our own production plant. This gives us full control over the quality of our products.
Shipping & Packaging
At LightVelucia, we take the safety and efficiency of our products very seriously during transportation. To ensure that each lamp is delivered to you safely and intact, we have taken a variety of transportation and packaging measures.
Air Freight and Fast Delivery
For small lamps, we use air freight to ensure that you can receive your products in the shortest possible time. Air freight is not only fast, but also reduces the risk of vibration and collision of the product during transportation, thereby protecting the integrity of the lamp.
Ocean Freight and Safety Assurance
For large lamps, we prioritize safety during transportation and use ocean freight to transport them. Although ocean freight takes a relatively long time, we ensure that each large lamp is carefully packaged to minimize the risk of damage during transportation.
Wooden Box Packaging
To further protect large lamps, we use sturdy wooden boxes for packaging. These wooden boxes are specially designed and reinforced to provide additional protection for the lamps during long-distance transportation, preventing damage to the product caused by external forces such as collision and squeezing.
With our carefully designed shipping and packaging solutions, you can rest assured that your lamps will be delivered in the best condition, no matter how far away. We are committed to providing customers with safe and efficient logistics services, so that you can have a pleasant shopping experience while enjoying high-quality products.
Our Promise to Customers
At LightVelucia, we know that customer trust and satisfaction are the cornerstones of our success. To this end, we solemnly promise:
High-quality products
Every lamp we promise to provide has been strictly quality-tested to ensure that it meets our high standards. From design to production, every link strives for perfection, striving to bring you durable and beautiful products.
Excellent customer service
Our customer service team is always ready to help you, whether it is product consultation, order tracking or after-sales service, we will solve your problems with a professional and enthusiastic attitude. Every one of your questions and needs is our priority, and we are committed to ensuring that your shopping experience is smooth and enjoyable.
Transparent pricing
We are committed to providing competitive prices so that every customer can buy high-quality lighting products at a reasonable price. We are transparent in the pricing process to ensure that you will not encounter hidden fees or unnecessary expenses when shopping.
Customized service
We understand that the needs of each customer are unique, so we provide flexible customization services, so that you can customize your own lighting solutions according to personal preferences and space requirements. From selecting materials to design details, we will work closely with you to ensure that each custom lamp is a perfect fit for your needs.
Timely Delivery
We promise to deliver your order as promised. Whether by air or sea, we try our best to ensure that your products can be delivered as quickly and safely as possible. If there are any delays during transportation, we will inform you in time and provide solutions.
Continuous Improvement
We are committed to continuously improving our products and services to adapt to market changes and customer needs. We welcome your feedback and suggestions and use them as a valuable reference for our continuous improvement.
At LightVelucia, your satisfaction is our greatest pursuit. We will continue to work hard to exceed your expectations and bring you quality products and excellent service experience. Thank you for choosing us, and we look forward to lighting up a better life with you.
